Support Report
InstanceDate 12/1/2021 2:09:03 AM
InstanceTimeZone
InstanceTimeZoneName (UTC-05:00) Eastern Time (US & Canada)
UTCDate 12/1/2021 7:09:03 AM
Browser Client
ALL_RAW Connection: Keep-Alive Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Encoding: br,gzip Accept-Language: en-US,en;q=0.5 Host: success.mastercam.com User-Agent: CCBot/2.0 (https://commoncrawl.org/faq/)
REMOTE_ADDR 34.228.229.51
REMOTE_HOST 34.228.229.51
REMOTE_PORT 43802
URL /VersionOne/about.mvc
Application Environment
Application 20.3.3.27
Framework 4.0.30319.42000
IntPtr.Size 8
MachineName VersionOne-vm
OS Microsoft Windows NT 10.0.14393.0
ProcessorCount 4
UserDomainName IIS APPPOOL
UserName V1-Core-VersionOne
WorkingSet 287555584
Wow64 False
SQL Server
@@Version Microsoft SQL Server 2017 (RTM-CU22-GDR) (KB4583457) - 14.0.3370.1 (X64) Nov 6 2020 18:19:52 Copyright (C) 2017 Microsoft Corporation Web Edition (64-bit) on Windows Server 2016 Datacenter 10.0 <X64> (Build 14393: ) (Hypervisor)
connection Database VersionOne
connection DataSource (local)
connection string Data Source=(local);Initial Catalog=VersionOne;User ID=VersionOne;Enlist=False;Pooling=True;Connect Timeout=5;Application Name="VersionOne (http://localhost/VersionOne)"
connection timeout 5
connection WorkstationId VersionOne-vm
Database Collation SQL_Latin1_General_CP1_CI_AS
Database ComparisonStyle 196609
Database IsAnsiNullDefault 0
Database IsAnsiNullsEnabled 1
Database IsAnsiPaddingEnabled 1
Database IsAnsiWarningsEnabled 1
Database IsArithmeticAbortEnabled 1
Database IsAutoClose 0
Database IsAutoCreateStatistics 1
Database IsAutoShrink 0
Database IsAutoUpdateStatistics 1
Database IsCloseCursorsOnCommitEnabled 0
Database IsFulltextEnabled 1
Database IsInStandBy 0
Database IsLocalCursorsDefault 0
Database IsNullConcat 1
Database IsNumericRoundAbortEnabled 0
Database IsParameterizationForced 0
Database IsRecursiveTriggersEnabled 0
Database IsSyncWithBackup 0
Database Recovery FULL
Database Status ONLINE
Database Updateability READ_WRITE
Database UserAccess MULTI_USER
File Size (MB) - Data 297159.00
File Size (MB) - Log 10662.00
msver Comments SQL
msver CompanyName Microsoft Corporation
msver FileDescription SQL Server Windows NT - 64 Bit
msver FileVersion 2017.0140.3370.01 ((SQLServer2017-CU21-OD).201107-0203)
msver InternalName SQLSERVR
msver Language English (United States)
msver LegalCopyright Microsoft. All rights reserved.
msver LegalTrademarks Microsoft SQL Server is a registered trademark of Microsoft Corporation.
msver OriginalFilename SQLSERVR.EXE
msver PhysicalMemory 16384 (17179398144)
msver Platform NT x64
msver ProcessorActiveMask f
msver ProcessorCount 4
msver ProductName Microsoft SQL Server
msver ProductVersion 14.0.3370.1
msver WindowsVersion 6.3 (14393)
Server Collation SQL_Latin1_General_CP1_CI_AS
Server ComputerNamePhysicalNetBIOS VersionOne-vm
Server Edition Web Edition (64-bit)
Server EngineEdition 2
Server IsClustered 0
Server IsFullTextInstalled 1
Server IsIntegratedSecurityOnly 0
Server IsSingleUser 0
Server MachineName VersionOne-vm
Server ProductLevel RTM
Server ProductVersion 14.0.3370.1
Server ServerName VersionOne-vm
Supports Filtered Indexes True
IIS
ALL_HTTP HTTP_CONNECTION:Keep-Alive HTTP_ACCEPT:text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 HTTP_ACCEPT_ENCODING:br,gzip HTTP_ACCEPT_LANGUAGE:en-US,en;q=0.5 HTTP_HOST:success.mastercam.com HTTP_USER_AGENT:CCBot/2.0 (https://commoncrawl.org/faq/)
ALL_RAW Connection: Keep-Alive Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Encoding: br,gzip Accept-Language: en-US,en;q=0.5 Host: success.mastercam.com User-Agent: CCBot/2.0 (https://commoncrawl.org/faq/)
APPL_MD_PATH /LM/W3SVC/1/ROOT/VersionOne
APPL_PHYSICAL_PATH C:\inetpub\wwwroot\VersionOne\
AUTH_PASSWORD
AUTH_TYPE
AUTH_USER
CERT_COOKIE
CERT_FLAGS
CERT_ISSUER
CERT_KEYSIZE 256
CERT_SECRETKEYSIZE 2048
CERT_SERIALNUMBER
CERT_SERVER_ISSUER C=US, S=Arizona, L=Scottsdale, O="GoDaddy.com, Inc.", OU=http://certs.godaddy.com/repository/, CN=Go Daddy Secure Certificate Authority - G2
CERT_SERVER_SUBJECT OU=Domain Control Validated, CN=*.mastercam.com
CERT_SUBJECT
CONTENT_LENGTH 0
CONTENT_TYPE
GATEWAY_INTERFACE CGI/1.1
HTTP_ACCEPT text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
HTTP_ACCEPT_ENCODING br,gzip
HTTP_ACCEPT_LANGUAGE en-US,en;q=0.5
HTTP_CONNECTION Keep-Alive
HTTP_HOST success.mastercam.com
HTTP_USER_AGENT CCBot/2.0 (https://commoncrawl.org/faq/)
HTTPS on
HTTPS_KEYSIZE 256
HTTPS_SECRETKEYSIZE 2048
HTTPS_SERVER_ISSUER C=US, S=Arizona, L=Scottsdale, O="GoDaddy.com, Inc.", OU=http://certs.godaddy.com/repository/, CN=Go Daddy Secure Certificate Authority - G2
HTTPS_SERVER_SUBJECT OU=Domain Control Validated, CN=*.mastercam.com
INSTANCE_ID 1
INSTANCE_META_PATH /LM/W3SVC/1
LOCAL_ADDR 10.0.2.4
LOGON_USER
PATH_INFO /VersionOne/about.mvc/support
PATH_TRANSLATED C:\inetpub\wwwroot\VersionOne\about.mvc
QUERY_STRING
REMOTE_ADDR 34.228.229.51
REMOTE_HOST 34.228.229.51
REMOTE_PORT 43802
REMOTE_USER
REQUEST_METHOD GET
SCRIPT_NAME /VersionOne/about.mvc
SERVER_NAME success.mastercam.com
SERVER_PORT 443
SERVER_PORT_SECURE 1
SERVER_PROTOCOL HTTP/1.1
SERVER_SOFTWARE Microsoft-IIS/10.0
URL /VersionOne/about.mvc
.Net
32_bit Later than .NET Framework 4.6.2; C:\Windows\Microsoft.NET\Framework\v4.0.30319\; Runtime 4.0.0; Build 4.7.3062; Release 461814
64_bit Later than .NET Framework 4.6.2; C:\Windows\Microsoft.NET\Framework64\v4.0.30319\; Runtime 4.0.0; Build 4.7.3062; Release 461814
Licensing
ActiveCount 156
IsTrialLicense False
LicensedTo CNC Software Inc
LicenseExpiresOn 9/12/2022 6:59:59 PM
MaxActiveUsers 185
Product Ultimate
ValidLicense True
Configuration
AllowPasswordReset True
CurrentMeta 11/3/2021 3:18:16 PM
DefectTracking Off
EffortTracking True
HideSystemInfo False
Hosted False
MetaLastModified 11/3/2021 3:18:16 PM
Methodology
ServerBaseUrl https://success.mastercam.com
StoryTracking Off
Custom Columns
Item11 Story.Custom_DueDate
Item12 Defect.Custom_Occurrences
Item13 Epic.Custom_BeginMonth,Epic.Scope
Item14 Epic.Custom_EndMonth,Epic.Scope
Item15 Story.Custom_PlannedBeginDate
Item16 Story.Custom_PlannedEndDate
Item17 Story.Custom_ServiceTeamFlags,Story.Scope,Defect.Custom_ServiceTeamFlags,Defect.Scope,TestSet.Custom_ServiceTeamFlags,TestSet.Scope
Item18 Epic.Custom_ServiceTeamFlags2,Epic.Scope
Item19 Request.Custom_PODiscussion
Item24 Defect.Custom_FoundIn3,Defect.Scope
Item25 Defect.Custom_LastKnownWorkingVersion3,Defect.Scope
Item26 Defect.Custom_OperatingSystem,Defect.Scope
Item27 Defect.Custom_ReportedByCompany
Item28 Defect.Custom_ReportedByContact
Item33 Story.Custom_ReadMeDescription2,Defect.Custom_ReadMeDescription2,TestSet.Custom_ReadMeDescription2
Item34 Story.Custom_ReadMeCategory3,Story.Scope,Defect.Custom_ReadMeCategory3,Defect.Scope,TestSet.Custom_ReadMeCategory3,TestSet.Scope
Item46 Request.Custom_CustomerCompanyName2
Item47 Request.Custom_CustomerContactName2
Item48 Request.Custom_CustomerContactEmail2
Item49 Request.Custom_ResellerCompanyName2
Item50 Request.Custom_ResellerContactName2
Item51 Request.Custom_ResellerContactEmail2
Item52 Request.Custom_MachineConfigurationHasBAxisHead
Item53 Request.Custom_MachineConfigurationHasTailstock
Item54 Request.Custom_MachineConfigurationHasBarfeeder
Item55 Request.Custom_MachineConfigurationHasSteadyRest
Item56 Request.Custom_MachineInformationManufacturer
Item57 Request.Custom_MachineInformationMakeModel
Item58 Request.Custom_MachineInformationControlMakeModel
Item59 Request.Custom_MachineInformationYearBuilt,Request.Scope
Item60 Request.Custom_MachineConfigurationOrientation,Request.Scope
Item61 Request.Custom_MachineConfigurationNumberofTurrets,Request.Scope
Item62 Request.Custom_SalesPotentialTotalEstimatedRevenue
Item63 Request.Custom_SalesPotentialNumberMachinesInstalled,Request.Scope
Item64 Request.Custom_SalesPotentialNumberSeats,Request.Scope
Item66 Story.Custom_ImplementationDetails
Ideas
Enabled False
Url
Analytics
Enabled True
Url https://success.mastercam.com/Analytics/
SMTP
AgentAddress scrumbot-donotreply@mastercam.com
AgentDisplayName Scrum Bot
AlwaysSendFromSystem False
Enabled True
ServerHostName smtp.sendgrid.net
ServerPort 587
ServerSSL True